One says who gets a single inquiry. The other says who can operate the network assets inside a market. Confusing them is how contractors buy the wrong thing. Exclusive lead delivery means one approved buyer receives that inquiry. An exclusive territory is a written market right with boundaries and rules. We only promise exclusivity that appears in the signed agreement. Ask whether the exact inquiry is sold or routed to anyone else. A territory covers the network's sites, numbers, routing, and approved market boundaries while the agreement is active. Do not ask only, “Is it exclusive?” Ask: exclusive to whom, for what asset, in what boundary, and for how long?. Marketplaces like Angi and Thumbtack have their own sharing rules. Ask how many pros can reach the same homeowner. A form can be routed only to your company while a different campaign still runs in the same county. That is lead exclusivity, not territory exclusivity. The contract must say which one you bought. Here is how it works with us. You rent a territory. Calls and forms from a network-owned site route into your Roofer Back Office. Each lead keeps its source. From the lead page you can book the inspection, build an estimate from your own pricebook, and follow the job to revenue. The screen you see is the real Back Office with labeled sample data. A lead is not a sold job, and we do not promise one. Check My Territory to see if your market is open.