Anybody can put “guaranteed” above a form. The real question is: guaranteed what, measured how, and fixed by whom when it fails?. A provider may be able to guarantee written delivery rules, territory routing, response handling, replacement or credit rules, or service work. It cannot honestly guarantee that a homeowner signs your contract. These items can be defined and checked if they are part of the offer. These outcomes depend on the customer, roofer, market, weather, price, and other facts. Look for the event, time period, exclusions, proof, remedy, cancellation terms, and who decides a dispute. Some marketplaces offer credits or quality programs. Read the exact event, time limit, and who decides. A valid replacement inquiry inside your ZIP can be delivered exactly as promised. If your team calls two days later, misses the inspection, or sends no follow-up estimate, the sold-job outcome was never under the lead provider's control. Here is how it works with us. You rent a territory. Calls and forms from a network-owned site route into your Roofer Back Office. Each lead keeps its source. From the lead page you can book the inspection, build an estimate from your own pricebook, and follow the job to revenue. The screen you see is the real Back Office with labeled sample data. A lead is not a sold job, and we do not promise one. Check My Territory to see if your market is open.